Privacy Policy

Effective March 30, 2016

Introduction

Pacify Health, Inc. (including its affiliates, “Pacify,” “we” or “us”) is committed to protecting your privacy. We have adopted privacy practices to protect the information we collect from you. They are described in this Privacy Policy and in our notice of privacy practices for your personal health information. Our notice of privacy practices, which we will provide you in connection with your subscription for our services, describes our privacy practices and your privacy rights with respect to your “protected health information” (as that term is defined by the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended and supplemented from time to time (“HIPAA”)). This Privacy Policy describes how we use information (other than your protected health information) that we collect from our website (the “Site”) and the Pacify mobile application (the “Pacify App”).

We may modify this Privacy Policy from time to time, and if we make material changes to it, we will notify you through the Site, the Pacify App or by other means so that you may review the changes before you continue to use the Site and the Pacify App. Continuing to use the Site or the Pacify App after we publish or communicate a notice about any changes to this Privacy Policy means that you are consenting to the changes.

  1. Information we collect and how we use it

We collect and retain information about you that is personally identifiable to you, such as your and your children’s contact information (e.g., name, address, city and state of residence, email address, telephone number, date of birth and gender) (collectively, “Personal Information”) only if you voluntarily supply us with this information. By voluntarily providing this Personal Information, you agree that Pacify may collect, store and use this Personal Information in ways consistent with this Privacy Policy. You may also choose to provide us with access to certain Personal Information stored by third-parties including social media sites (such as Facebook and Twitter). The Personal Information we have access to varies by site and is controlled by your privacy settings on that site and your authorization.

We use your Personal Information as required to provide the services we offer to you. We may also use your Personal Information to notify you when updates for the Site and the Pacify App are available, market and promote our services, create de-identified information, such as aggregate statistics relating to the use of our services, the Site and the Pacify App, improve the quality of our services and fulfill any other purpose for which you provide us Personal Information.

We use cookies (a small file containing a string of characters placed on your device) and similar technologies, including mobile device identifiers, to improve your Site and Pacify App experience and measure use of our services. We may collect, or have a third-party collect on our behalf, data on the number of visits, paths taken, time spent on the Site or the Pacify App and how you use and navigate through the Site or the Pacify App (for example, determining the number of users who visit various pages within the Site or the Pacify App, information accessed by such users, whether they scroll up or down on particular pages or complete any forms). We may disclose this information to our affiliates or to third parties. We may use this collected or logged information to diagnose Site or Pacify App technical problems and to provide and improve the services we offer. By visiting the Site or using the Pacify App, you consent to the placement of cookies and beacons in your browser in accordance with this Privacy Policy.

When you visit or leave the Site or the Pacify App by clicking a hyperlink or view a plugin on a third-party site, we may automatically receive the URL of the site from which you came or the one to which you are directed. We also receive the internet protocol address of your computer or the proxy server that you use to access the web, your computer operating system details, your type of web browser, your mobile device (including your mobile device identifier provided by your mobile device operating system), your mobile operating system (if you are accessing the Site or the Pacify App using a mobile device), and the name of your ISP or your mobile carrier. Furthermore, when you use the Pacify App, we may record information regarding the use of the Pacify App, including, if such facilities are enabled on your cell phone, your location and similar information. We may disclose this information to our affiliates or to third parties. We may use this collected or logged information to diagnose Site or Pacify App technical problems and to provide and improve the services we offer. By visiting the Site or using the Pacify App, you consent to our collection and use of this information in accordance with this Privacy Policy.

Polls and surveys may be conducted by us or third parties. We may use your responses to polls and surveys to improve your Site and Pacify App experience and measure use of our services. We may use third parties to deliver incentives to you to participate in surveys or polls. If the delivery of incentives requires your contact information, you may be asked to provide Personal Information to the third-party fulfilling the incentive offer, which will be used only for the purpose of delivering incentives and verifying your contact information. It is up to you whether you provide this information, or whether you desire to take advantage of an incentive. Your consent to use any Personal Information for the purposes set forth in the poll or survey will be explicitly requested by the party conducting it.

  1. Opting out

If at any time after registering for information, you change your mind about receiving information from us, send us a request specifying your new choice. Simply send your request to [email protected]

Many browsers and mobile operating systems enable you to indicate your preference regarding online tracking. You can set your browser or mobile operating system to a “do not track” or similar setting and, when your browser or mobile operating system passes your request to us, we will not serve you targeted advertising, although we may continue to collect data about your use of the Site and the Pacify App. For example, Apple’s iOS8 mobile operating system provides iPhone and iPad users with a “Limit Ad Tracking” setting, and if you turn on that setting, we will not use your device identifier to serve you targeted ads.

  1. Disclosures

We will not disclose Personal Information without your consent unless we have a good faith belief that disclosure is reasonably necessary to comply with a legal requirement or process (including, but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures); to investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; to investigate and defend ourselves against any third-party claims or allegations; to protect the security or integrity of the services we provide; to respond to claims of a violation of the rights of third parties; or to protect our rights, property, or safety, or the rights, property or safety of visitors to the Site, the Pacify App or the public.

We may share your Personal Information and any other information we collect with employees, affiliates, vendors, partners and third parties as required to offer our services. This includes, but is not limited to, processing transactions, maintaining your account, reporting to credit bureaus and any other purpose disclosed by us when you provide the Personal Information. We also may share your Personal Information and any other information we collect with third-parties in an aggregate and anonymous format combined with the information we collect from other users.

We may also disclose your Personal Information and any other information we collect to a third-party as part of a sale of the assets of Pacify, a subsidiary, or division, or as the result of a change in control of the company or one of its affiliates, or in preparation for any of these events. Any third-party to which we transfer or sell Pacify’s assets will have the right to continue to use the Personal Information and other information that you provide to us in the manner set out in this Privacy Policy.

  1. Correcting and Removing Your Information

If you need to update, change or remove information, you can do so by contacting [email protected] or by regular mail addressed to:

Pacify Health, Inc
Attn: George Brandes 
1726 Connecticut Ave NW, #400
Washington, D.C., 20036 

We will respond to your request within at most 30 days from the date of your request.

We retain the Personal Information you provide while your account is in existence or as needed to provide you services. We may retain your Personal Information even after you have closed your account if retention is reasonably necessary to comply with our legal obligations, meet regulatory requirements, prevent fraud and abuse, or enforce this Privacy Policy. We may retain Personal Information, for a limited period of time, if requested by law enforcement.

  1. Protecting the privacy of children

The Site and the Pacify App are not directed at children under 13 and we will not knowingly allow anyone under 13 to provide any personally identifying information. If you are under 13, please do not provide any information about yourself.

  1. California’s Shine the Light Law

We don’t share any of your Personal Information with third parties for direct marketing.

California Civil Code Section 1798.83, known as the “Shine The Light” law, permits users of the Site and/or the Pacify App who are California residents to request and obtain from us a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. Under Section 1798.83, we currently do not share any personal information with third parties for their direct marketing purposes.

  1. Security

We take privacy and security seriously. We have implemented security safeguards designed to protect the Personal Information that you provide in accordance with industry standards. Access to your data on the Site and the Pacify App is password-protected, and, if we collect sensitive data (such as credit card information), we will protect it by SSL encryption when it is exchanged between your web browser and the Site or the Pacify App. However, since the Internet is not a 100% secure environment, we cannot ensure or warrant the security of any information that you transmit to the Site or the Pacify App. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that emails, instant messaging, and similar means of communication are not encrypted, and we strongly advise you not to communicate any confidential information through these means. Please help keep your account safe by using a strong password.

  1. Billing

Pacify requests financial information from you. At registration you must provide credit card information to complete your registration for our services. This information is used for billing purposes. We do not store your payment information within our platform. All credit card information resides with our payments processor, Stripe, Inc. Please be sure to keep your payment information up-to-date to guarantee continuity of service.

  1. Social Media Features

The Site and the Pacify App may include social media features, such as the Facebook button, the share this button or interactive mini-programs that run on the Site and the Pacify App. These features may collect your IP address, mobile device identifier, which page you are visiting on the Site or the Pacify App, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third-party or hosted directly on the Site and the Pacify App. Your interactions with these features are governed by the privacy policy of the company providing it.

  1. How To Contact Us

If you have questions or comments about this Privacy Policy, please contact us online or by physical mail at:

Pacify Health, Inc
1726 Connecticut Ave NW, #400
Washington, D.C., 20036 
[email protected]

 

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