April 28, 2020

Discover the Magic of Pacify

Meet the Women Who Power Our Network

Pacify is on a mission to relieve new parent anxiety and keep both parents and children healthy. We have interviewed hundreds of maternal and pediatric experts in the U.S. and Canada, and only hire those who have the knowledge, expertise, and compassion to truly understand new parents and give them the help they deserve. These are some of the women that spend their days and nights supporting new parents in their most critical times of need - now more than ever.

"I feel like I am making an impact that lasts a lifetime; we're helping a mom in that first month. This could make the difference in that infant's health through their lifespan and the mom's." Kayellen Young, IBCLC, RLC, CD(DONA)

Our Providers

Our Chief Clinical Officer, Melanie Silverman, is delighted to introduce just a few of the friendly faces that make Pacify the reliable, reassuring, and vital support network that it is today.

Kayellen Young IBCLC, RLC, CD(DONA) - Pacify Provider, California
Karen Bell IBCLC - Pacify Provider, Texas
Linda Lee Stoiber RN, BSN, IBCLC - Pacify Provider, New York

Interview Highlights

Q: Do you feel new parents are more anxious during this global pandemic?

Karen: In many cases, we discuss sheltering in. I had one mom who started the call in tears, saying, "I'm a new mom, I'm having a lot of issues." She was nervous. I worked with her on position and latch, and asked, "Is anyone there with you?" She said, "No, because of COVID, I am sheltering in without my family."

I spent a lot of time going over position and latch, assuring her she was doing an excellent job. My heart went out to her, and I stayed on the call until I was satisfied she was getting the help she needed.

Q: What are two of the most common questions you hear from new parents?

Kayellen: Common questions include breastfeeding latch issues and milk supply concerns. First-time mothers often worry about correct latching, which can cause pain and reduce milk transfer. Another frequent concern is milk supply, especially for first-time breastfeeding mothers.

Linda: Parents often start with "I just have a quick question" but the conversation quickly expands to detailed discussions about latch, milk flow, baby's contentment, and feeding patterns.

Q: Why do you believe tele-lactation is so important?

Kayellen: Tele-lactation is crucial because it provides immediate support. Mothers can get instant help without leaving home, reducing healthcare system burden and insurance costs. It's especially helpful for parents with limited transportation or time.

Melanie: It's critical because immediate help can prevent milk supply issues. Waiting 2-3 days can compromise milk supply, but instant support through the Pacify app can solve problems immediately.