Become a Pacify care provider

Are you a certified doula or lactation consultant (IBCLC) eager to support families on your own schedule?
Join our community of skilled experts who are dedicated to addressing health inequities and improving the well-being of parents and newborns every day.

A care platform that works for you

Flexible schedule

Pacify allows you to work when it suits your lifestyle, whether it’s during the day or at night. Provide both on-demand and scheduled care, giving you control over your availability while reaching families when they need it most.

Compassionate focus

Provide personalized, compassionate support to parents through pregnancy and postpartum. Your guidance will help parents make informed decisions and feel more confident in their journey.

Dedicated support

Pacify’s platform simplifies documentation, scheduling, and follow-ups, allowing you to focus on supporting families while we take care of the paperwork and logistics.

HIPAA compliant

Your sessions are protected by the highest standards of privacy and security. We follow strict HIPAA regulations to ensure all health information is stored securely, giving both experts and families peace of mind.

Want to join Pacify's mission?

We provide the flexibility and support you need to succeed in your work, allowing you to deliver compassionate, evidence-based care that families rely on. With Pacify, you’ll be able to contribute to healthier outcomes for parents and babies, while benefiting from a supportive environment that values your expertise.

Flexible work hours
Scholarship opportunities
Supportive leadership

Scholarship & mentorship programs

Pacify partners with health plans and public health organizations to create scholarships and mentorship opportunities for aspiring doulas and lactation consultants. Together, we’re breaking down financial barriers to help more families access the essential care they need.

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Thank you for your interest in joining Pacify's provider network!

We look forward to hearing from you.

FAQs

How do I become a Pacify Doula or Lactation Consultant?

To apply, please complete the form above. Our Clinical Department will contact you for an interview. We do our best to be responsive to inquiries about our hiring process, but please keep in mind that our responses may be delayed due to a high volume of applications.

When do I take calls for Pacify?

Depending on the Pacify network you join, you can answer calls on our 24/7 on-demand line, answer chats, and schedule calls in the comfort of your home.

What kind of technology do I need to work at Pacify?

To work with Pacify, you’ll need:

  • A reliable smartphone (iOS or Android) with the latest operating system
  • A computer or tablet for accessing charting requirements
  • High-speed internet connection
  • A quiet, private space for conducting visits

Do you have a minimum number of hours I need to work per month?

Yes, to maintain active status in the Pacify network, we require a minimum commitment per month. Details will be discussed upon interview. However, we offer flexible scheduling options that allow you to choose the times that work best for your schedule. You can increase your hours during periods where you have more availability.

Do I have to participate in any training to become part of the Pacify network?

Yes, all Pacify doulas and lactation consultants must complete our comprehensive onboarding program, which includes:

  • Platform orientation and technical training
  • Clinical protocols 
  • Charting documentation requirements
  • Annual continuing education or recertification requirements

What happens if I have colleagues or friends who may be interested in working for Pacify?

We welcome referrals from you! If you know qualified doulas or lactation consultants who might be interested in joining Pacify, please share our website with them.

How am I paid at Pacify?

Payment is straightforward: the Pacify app automatically tracks the time you spend on each interaction, so you’re paid accurately and seamlessly. We love engaging our doulas and lactation consultants in creative ways to expand their earning potential.

There are about 3.7 million births a year in the United States. Is Pacify available for everyone?

Great question! Any parent in the United States or Puerto Rico can use Pacify. There are many ways parents gain access to services, including:

  1. We actively partner with WIC, Title V, Medicaid, commercial health plans and hospital systems in certain states that allow parents to use Pacify for free.
  2. Certain insurance plans may offer Pacify as a benefit. 
  3. Employers can partner with Pacify to offer our services as a new parent benefit.
  4. Parents can purchase Pacify memberships inside the app.
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Helpful tips for doulas

Keep in touch with Pacify with The Doula Digest, our monthly newsletter just for you! We provide helpful tips and tricks plus the latest news in maternal and postpartum healthcare.