Enhance care with doula-led support
Your trusted partner in maternity care solutions
At Pacify, we help health plans enhance maternity care by offering doula and lactation support to members. Our perinatal model starts by engaging members early in their journey, ensuring proactive support through pregnancy, birth, and postpartum. With dedicated doulas and lactation consultants, Pacify enhances your health plan’s value, helping members feel supported at every stage.
Boost outcomes and engagement with Pacify
Enhance health outcomes, contain costs, and increase member engagement and satisfaction.
13%↑
increase in prenatal visits
32%↑
increase in postpartum care
24%↑
increase in breastfeeding exclusivity
21%↓
reduction in ED visits
Trusted doula support
Pacify offers both virtual and in-person doula services to support members throughout their maternity journey. Our extensive network provides personalized care during pregnancy, childbirth, and postpartum, giving families guidance tailored to their needs. Pacify also features Spanish-speaking care experts and a Spanish version of our app, making it easier for Spanish-speaking members to access support. With Pacify, your members receive trusted support, wherever they are in their journey.
Three steps to engage hard-to-reach members
Enroll
Enroll members at all stages of the perinatal journey to bring them into ongoing care and support.
Engage
Pacify deploys a multi-channel strategy, including in-app messages, push notifications, email, and text, to connect with members in the ways they prefer.
Influence
Help make the right health choice the easy choice for your members by communicating clearly about actions that improve long-term health outcomes.
Streamlined access to essential resources
Pacify’s app can be customized with direct-access buttons to essential member services, like case management, behavioral health crisis lines, and transportation support. These resources ensure that members have the help they need at their fingertips, whenever they need it.
Health plans report a 25x increase in engagement with these services when featured on the Pacify app.
Trusted by leading health plans nationwide
With a world-class Net Promoter Score (NPS) of 76, Pacify is proud to support top health plans, enhancing member engagement and outcomes through reliable, accessible care.
See how our client improved engagement and outcomes for their members
76
Net Promoter Score
Scholarship & mentorship programs
Pacify partners with health plans and public health organizations to create scholarships and mentorship opportunities for aspiring doulas and lactation consultants. Together, we’re breaking down financial barriers to help more families access the essential care they need.
What our partners are saying about Pacify
I engaged a high-risk pregnancy mom late yesterday and when I started telling her about Pacify, she stopped me and reported using it with her 18 month-old and said it was a godsend that helped her so much at the height of the pandemic. She said it saved her and her baby. She could not say enough about how wonderful it was and will be using it again."
Pacify Partner
I have more and more of my mamas using Pacify. They can not say enough wonderful things about the help they are getting. It can be just a confirmation of something they were wondering about and what they need to do, or ‘full on’ help with baby latching difficulties."
Pacify Partner
With the Pacify program, my members can call with any concern or question and they are met with a caring and professional lactation consultant who has eased their worries and concerns."
Pacify Partner
One of my first-time moms was having trouble getting her baby to latch and called multiple times. A couple of those times, she said she was able to video chat so she could show the lactation consultant exactly what she and baby were doing. She could not say enough about how this saved her from being so frustrated and giving up."
Pacify Partner
Our health plan partnered with Pacify prior to our implementation as a health plan in 2019. The team has always been so easy to work with and very responsive. In terms of our member reviews, we continue to hear and receive positive reviews regarding their interactions when they call as well as the ease in access of enrolling with Pacify. My experience has been excellent working with Pacify. If only we could replicate this partnership with our other vendors! We appreciate the partnership and collaboration."
Pacify Partner
Boost member satisfaction with top-rated support
Enhance your plan’s member experience with Pacify. Our service consistently earns a 4.9/5-star rating from thousands of clinical calls, reflecting a trusted, high-quality experience for your members.
Stay connected with Pacify
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